Sunday Apart Hotel: a hotel in Stepashky

SUNDAY VILLAGE
Terms and Conditions of Stay
Sunday Apart Hotel Rooms and Administration

Version: May 2026 | sunday-village.com.ua | An integral part of the Agreement for the Provision of Temporary Accommodation Services (Section 14.3)

These Rules have been developed to prevent misunderstandings during the temporary stay of all Users and their guests; they apply exclusively within the Sunday Village premises and are intended to ensure the highest level of comfort and safety.

Accommodation Options and Capacity

Information about the room amenities at Sunday Apart Hotel and the hotel administration is available in the booking system on the website sunday-village.com.ua and at the front desk.

1. Reservations and Cancellations

1.1. Reservations for rooms at Sunday Apart Hotel and Sunday Village can be made on the website by filling out the reservation form, by phone, or via email, using the contact information provided on the Contact Us page.
1.2. A reservation request made by phone or email must include the following information:
– the User’s first and last name;
– the check-in and check-out dates and times for the User and their guests;
– the desired room type and location (Sunday Apart Hotel room / Administration room);
– the number of rooms the User wishes to book;
– the number of adults, the number of children, and their ages;
– the User’s email address and phone number for contact purposes.
1.3. Room Capacity:
– Sunday Apart Hotel Rooms and Administration Rooms: The number of guests is determined based on the specifications of each specific room. Exceeding the established room capacity is grounds for refusal of accommodation. Information regarding room specifications is available in the booking system on the website and at the front desk.
1.4. The Sunday Village Administration will confirm or decline the reservation within 24 hours of receiving the request.
1.5. In the event of confirmation or decline, the Administration will send the User a notification via email or SMS.
1.6. The administration will confirm a reservation request only if rooms are available.
1.7. Once the request is confirmed, the room is considered provisionally reserved.
1.8. A reservation is considered guaranteed after a prepayment is made in the amount of at least one night’s stay for each reserved room or for a longer period.
1.9. A guaranteed reservation is held for the User until 12:00 PM on the day following the check-in date.
1.10. All other reservations are considered non-guaranteed.
1.11. Cancellation of a guaranteed reservation, reduction in the number of guests, or full or partial refusal of services is accepted exclusively in writing – via email or SMS to the contact information listed on the Sunday Village website.
1.12. The User has the right to cancel their reservation. If the reservation is canceled no later than 10 days before the check-in date, the User will receive a 100% refund of the deposit. In the event of cancellation later than 10 days prior to the check-in date or in the event of a no-show on the date specified in the reservation, the Sunday Village Administration will charge a penalty equal to the cost of 1 (one) night’s accommodation for each reserved room.

2. Check-in and Check-out

2.1. Sunday Village is open 24/7. The front desk is open from 9:00 AM to 7:00 PM.
– Check-in time: from 3:00 PM Kyiv time.
– Check-out time: by 12:00 PM Kyiv time.
2.2. Late check-out (after 12:00 PM until 6:00 PM) or early check-in (before 3:00 PM) is permitted only with the Administration’s approval, subject to availability, and is subject to an additional charge according to the rates listed at the front desk.
2.3. If checking out after 6:00 PM, the full cost of one night’s stay must be paid.
2.4. When registering for temporary accommodation, the User is required to provide a valid form of identification (Ukrainian passport, ID card, driver’s license, international passport, etc. – which can be photocopied), complete a registration form, and pay the full cost of the temporary accommodation. The Administration reserves the right to request that the User’s guests present their documents to verify the completion of the registration card.
2.5. Upon check-in, the User is provided with an electronic access control bracelet for the cottage or room.
2.6. Upon check-in, the User confirms that in the event of damage, deterioration, or destruction of any Sunday Village property, they are obligated to compensate for the resulting losses. The value of the property is specified in the brochure located in the cottage/room and at the Sunday Village Administration.
2.7. Upon check-out, the User is required to return the electronic access control bracelet to the front desk. In the event of loss or damage to the bracelet, the User shall reimburse its cost no later than the date of departure.
2.8. If it is necessary to extend the term of temporary accommodation, the User may contact the Administration no later than 24 hours before the end of the paid period and pay for the extension in accordance with the current price list. An extension is possible only if there are vacancies.
2.9. For your safety, video surveillance is in operation on the premises of Sunday Village (with the exception of the interior of cottages and rooms).

3. Refusal of Accommodation or Termination of Temporary Stay

3.1. If the User and/or their guests repeatedly violate the Public Offer or the Rules of Stay, fail to comply with or ignore the Administration’s instructions, and their behavior causes or may cause damage and/or creates inconvenience for other guests – the Sunday Village Administration has the right to refuse temporary accommodation and evict them without refunding any paid funds in accordance with Section 10.3 of the Agreement.
3.2. Accommodation is denied to Users and/or their guests who are in a state of severe alcohol intoxication and/or show signs of drug or toxic intoxication or are under the influence of psychotropic substances.
3.3. The Sunday Village Administration also has the right to refuse accommodation or terminate the provision of services in the event of:

– failure to present documents proving the identity of the Guest and/or their guests;
– attempting to check in or actually checking into a cottage/room with more people than permitted or paid for;
– storing or bringing weapons, explosives, flammable, corrosive, poisonous, or narcotic substances, pyrotechnics, and other dangerous items without the appropriate permits.

4. The following are prohibited on the premises of Sunday Village

General prohibitions applicable to the entire territory of Sunday Village:

4.1. Smoking: (cigarettes, e-cigarettes, hookahs, pipes, etc.) is prohibited inside cottages and rooms, as well as throughout the entire Sunday Village property, except in designated areas.
4.2. Pets without permission: keeping pets in a cottage or room without the Administration’s consent and without paying for their accommodation in accordance with the current price list. Accommodation with pets in rooms is PROHIBITED (Section 7).
4.3. Unauthorized Persons: Allowing unauthorized persons to stay in a cottage or room, inviting and accommodating more people than the number of paid-for beds, transferring the electronic access control bracelet to unauthorized persons, as well as making duplicates of it or copying the code.
4.4. Hazardous items: bringing and storing explosives, flammable, corrosive, poisonous, or narcotic substances, pyrotechnics, as well as weapons without the appropriate permit. Users who are authorized to carry and store weapons must notify the Administration of this on the day of arrival and present the relevant permits.
4.5. Aggression: displaying aggressive behavior or engaging in actions that endanger the health or property of others.
4.6. Furniture: rearranging or removing furniture, as well as moving interior items without the consent of the Sunday Village Administration.
4.7. Damage to property: causing damage to Sunday Village property, including damaging the finishes of cottages and rooms, furniture, appliances, equipment, and plumbing fixtures.
4.8. Supervision: leaving minors and pets unattended.
4.9. Do-it-yourself repairs: attempting to repair electrical circuits, electrical equipment, plumbing, sewage systems, sanitary fixtures, or other cottage or room amenities on your own.
4.10. Trash: discarding trash, cigarette butts, or food scraps in areas not designated for this purpose, as well as intentionally littering the Sunday Village grounds.
4.11. Fireworks and candles: The use of fireworks, sparklers, and candles is prohibited in cottages, guest rooms, and throughout the entire Sunday Village property.
4.12. Quiet hours: Disturbing the peace of other guests between 11:00 PM and 8:00 AM – loud music, loud singing, noise, loud conversations outside the cottage or room, operating vehicles at high speeds, and other sources of noise are prohibited.
4.13. Nudity: Being naked on the premises of Sunday Village.
4.14. Bicycles, scooters, boats: Bringing bicycles, scooters, mopeds, boats, or any items that may cause soiling into the cottage or room.
4.15. Oversized items: storing items and objects larger than 100 cm on any one side in a cottage or room (except for suitcases, baby strollers, wheelchairs, and fishing equipment).
4.16. Throwing objects: throwing any objects or items from balconies, terraces, or windows.
4.17. Personal electrical appliances: using personal irons, electric heaters, kettles, teapots, and other appliances not included in the cottage or room amenities, as well as appliances with damaged insulation, homemade devices, or devices not compatible with 220 V.
4.18. Solar power plant: Climbing over the fence of the solar power plant or distribution equipment (transformer), as well as damaging solar panels and equipment.
4.19. Charging a vehicle: Charging a vehicle (car) using the cottage’s or room’s electrical outlet is prohibited. For each violation of this prohibition, the User is required to pay a fine equal to the cost of one night’s stay. A specially equipped charging station is available in the parking lot near the Administration building.
4.20. Hotel property outside the room: removing towels, bed linens, dishes, cutlery, and other Sunday Village property from the room or dining area.
4.21. Dining area: bringing your own food into the dining area without the server’s permission.

5. Responsibilities of the Guest and Their Visitors

Guests and their visitors are required to:

– respect the rights and freedoms of other guests and Sunday Village staff;
– adhere to moral and ethical standards, and refrain from using profanity in Sunday Village’s public areas outside of your cottage or room;
– treat Sunday Village’s property, infrastructure, and amenities with care;
– refrain from damaging the property of Sunday Village, guests, or third parties;
– comply with fire safety rules and use Sunday Village’s electrical appliances and equipment in a rational (economical) manner;
– reimburse Sunday Village for the cost of lost or damaged property (towels, bedding, dishes, furniture, household appliances, etc.) on the day the violation is discovered, but no later than the check-out date. The value of the property is listed in the brochure provided in the cottage/room and at the Administration Office;
– comply with the provisions of the Temporary Accommodation Service Agreement and these Rules of Stay;
– observe quiet hours from 11:00 PM to 8:00 AM (Section 4, Clause 4.12).

6. Accommodation for Children

6.1. Accommodation for children under 5 (five) years of age is free of charge, provided that no separate bed or bedding is provided.
6.2. The rate for children over 5 years of age (at the time of check-in) is the same as the rate for an adult.
6.3. Parents or persons accompanying children bear sole and personal responsibility for the behavior and safety of children throughout the entire territory of Sunday Village – anywhere, at any time, including while in the water with or without the use of flotation devices.

7. Accommodation with Pets

Users or their guests are not permitted to stay in Sunday Apart Hotel rooms or other accommodations with pets (dogs, cats, etc.). If a pet is found in a room, the Sunday Village Administration reserves the right to terminate the Agreement early and evict the User without a refund.
For Users who wish to vacation with pets, Sunday Village offers accommodations in cottages – please contact the front desk.

8. Actions to take when an air raid alarm is sound

8.1. When an air raid alarm is sounded, all Users and guests must immediately proceed to the nearest shelter – the civil defense facility located on the ground floor of the Sunday Apart Hotel building.
8.2. A map showing the locations of the shelters is posted on information boards throughout the Sunday Village grounds.
8.3. It is STRICTLY PROHIBITED to remain in the pools, river, on the beach, or in open areas during an air raid alert.
8.4. The administration reserves the right to suspend the provision of any services for the entire duration of the alert and for 30 minutes after the all-clear is announced.

9. Liability and dispute resolution

9.1. In the event of any complaints regarding the quality of the services provided, the User has the right to contact the Sunday Village Administration verbally or in writing on the day the violation is discovered.
9.2. Sunday Village will review a written complaint within 20 (twenty) calendar days from the date of receipt.
9.3. Sunday Village shall not be liable for valuables, cash, documents, or any other material property belonging to the User or their guests that were left on the premises of Sunday Village, or that were lost or went missing for any reason.
9.4. In the event that an agreement cannot be reached, disputes shall be resolved in court in accordance with the applicable laws of Ukraine. The consumer has the right to file a complaint with the State Service of Ukraine for Food Safety and Consumer Protection (Derzhprodspozhyvsluzhba).
9.5. The list of all rights and obligations of the parties and the terms of accommodation is not exhaustive – the complete list is contained in the Temporary Accommodation Services Agreement, the terms and conditions on the Sunday Village website, information stands, signs, and notices on the Sunday Village premises.

Emergency numbers: 101 — Fire Department | 102 — Police | 103 — Ambulance | 112 — Single Emergency Number

We hope you have a wonderful stay at Sunday Village!
sunday-village.com.ua | (066) 605 15 55 | sundayvillage.manager@gmail.com