Family getaways in nature, comfortable, eco-friendly cottages

SUNDAY VILLAGE

Terms and Conditions for Cottage Accommodation

Version: May 2026 | sunday-village.com.ua | An integral part of the Agreement for the Provision of Temporary Accommodation Services (Section 14.3)

These Rules have been developed to prevent misunderstandings during the temporary stay of all Users and their guests; they apply exclusively within the territory of Sunday Village and are intended to ensure the highest level of comfort and safety.

Mounting options and capacity

1. Reservations and Cancellations

1.1. Reservations for Sunday Village cottages can be made on the website by filling out the reservation form, by phone, or via email, using the contact information provided on the Contact Us page.

1.2. A reservation request made by phone or email must include the following information:

– the User’s first and last name;

– the date and time of arrival and departure for the User and their guests;

– the desired accommodation area (cottage);

– the number of cottages the User wishes to book;

– the number of adults, the number of children, and their ages;

– an email address and phone number for contacting the User.

1.3. Accommodation capacity:

– Cottage: maximum 6 (six) people. Accommodation for children under 5 years of age is free of charge provided that no separate bed or bedding is provided. Children over 5 years of age are accommodated on a standard basis.

1.4. The Sunday Village Administration will confirm or decline the reservation within 24 hours of receiving the request.

1.5. In the event of confirmation or decline, the Administration will send the User a notification via email or SMS.

1.6. The Administration will confirm the reservation request only if cottages are available.

1.7. From the moment the request is confirmed, the cottage is considered provisionally booked.

1.8. The reservation is considered guaranteed after payment of a deposit equal to the cost of at least one night’s stay for each booked cottage or for a longer period.

1.9. A guaranteed reservation is held for the User until 12:00 p.m. on the day following the check-in date.

1.10. All other reservations are considered non-guaranteed.

1.11. Cancellation of a guaranteed reservation, reduction in the number of guests, or full or partial refusal of services is accepted exclusively in writing—via email or SMS to the contact information listed on the Sunday Village website.

1.12. The User has the right to cancel their reservation. In the event of cancellation no later than 10 days prior to the check-in date, the User will receive a 100% refund of the prepayment. In the event of cancellation later than 10 days prior to the check-in date or in the event of a no-show on the date specified in the reservation, the Sunday Village Administration will charge a penalty equal to the cost of 1 (one) night’s accommodation for each reserved cottage.

2. Check-in and check-out

2.1. Sunday Village is open 24/7. The front desk is open from 9:00 AM to 7:00 PM.

– Check-in time: from 3:00 PM Kyiv time.

– Check-out time: by 12:00 PM Kyiv time.

2.2. Late check-out (after 12:00 PM until 6:00 PM) or early check-in (before 3:00 PM) is permitted only with the Administration’s approval, subject to availability, and is subject to an additional charge according to the rates listed at the front desk.

2.3. If checking out after 6:00 PM, the full cost of one night’s stay must be paid.

2.4. When checking in, the User is required to provide a valid identification document (Ukrainian passport, ID card, driver’s license, international passport, etc.—with the ability to make a copy), complete the registration form, and pay the full cost of the stay. The Administration reserves the right to request that the User’s guests present their documents to verify the completion of the registration card.

2.5. Upon check-in, the User is provided with an electronic access control bracelet for the cottage.

2.6. Upon check-in, the User confirms that in the event of damage, deterioration, or destruction of any Sunday Village property, they are obligated to compensate for the resulting losses. The value of the property is listed in the brochure located in the cottage and at the Sunday Village Administration.

2.7. Upon check-out, the User is obligated to return the electronic access control bracelet to the front desk. In the event of loss or damage to the bracelet, the User shall compensate for its cost no later than the date of departure.

2.8. If the User needs to extend the temporary stay, they may contact the Administration no later than 24 hours before the end of the paid period and pay for the extension in accordance with the current price list. Extensions are subject to availability.

2.9. For your safety, video surveillance is in operation on the Sunday Village premises (with the exception of the interior of the cottages).

3. Denial of residency or termination of temporary residence

3.1. If the User and/or their guests repeatedly violate the Public Offer or the Rules of Stay, fail to comply with or ignore the Administration’s instructions, and their behavior causes or may cause damage and/or creates inconvenience for other guests—the Sunday Village Administration has the right to refuse temporary accommodation and evict them without refunding any paid funds in accordance with Section 10.3 of the Agreement.

3.2. The resort refuses accommodation to Users and/or their guests who are in a state of severe alcohol intoxication and/or show signs of drug or toxic intoxication or are under the influence of psychotropic substances.

3.3. The Sunday Village administration also reserves the right to refuse accommodation or terminate the provision of services in the following cases:

– failure to present documents verifying the identity of the User and/or their guests;

– an intention to occupy or actual occupation of a cottage by a larger number of people than permitted or paid for;

– the storage or possession of weapons, explosives, flammable, corrosive, poisonous, or narcotic substances, pyrotechnics, and other dangerous items without the appropriate permits.

4. The following are prohibited on the Sunday Village premises

General prohibitions applicable throughout the entire Sunday Village property:

4.1. Smoking: (cigarettes, e-cigarettes, hookahs, pipes, etc.) inside cottages and rooms, as well as throughout the entire Sunday Village property, except in designated smoking areas.

4.2. Pets without permission: keeping pets in the cottage without the Administration’s consent and without paying for their accommodation in accordance with the current price list. Details regarding accommodation with pets are provided in Section 7.

4.3. Unauthorized Persons: Allowing unauthorized persons to stay in the cottage, inviting and accommodating persons in excess of the paid number of beds, transferring the electronic access control bracelet to unauthorized persons, as well as making duplicates of it or copying the code.

4.4. Hazardous items: It is prohibited to bring or store explosives, flammable substances, corrosive substances, poisonous substances, narcotics, fireworks, or weapons without the appropriate permit. Guests who are authorized to carry and store weapons must notify the Administration on the day of arrival and present the relevant permits.

4.5. Aggression: to display aggression or engage in actions that threaten the safety, health, or property of others.

4.6. Furniture: to rearrange or remove furniture, or to move interior items without the consent of the Sunday Village Administration.

4.7. Damage to property: causing damage to Sunday Village property, including damaging cottage finishes, furniture, appliances, equipment, and plumbing fixtures.

4.8. Supervision: leaving minors and pets unattended.

4.9. DIY Repairs: Attempting to repair electrical circuits, electrical equipment, plumbing, sewage systems, fixtures, or other cottage or room amenities on your own.

4.10. Trash: Disposing of trash, cigarette butts, or food scraps in areas not designated for this purpose, as well as intentionally littering the Sunday Village grounds.

4.11. Fireworks and candles: using fireworks, sparklers, and candles in cottages, rooms, and throughout the entire Sunday Village property.

4.12. Quiet Hours: Disturbing the peace of other guests between 11:00 PM and 8:00 AM—loud music, loud singing, noise, loud conversations outside the cottage or room, operating vehicles at high revs, and other sources of noise are prohibited.

4.13. Nudity: Being naked on the premises of Sunday Village.

4.14. Bicycles, scooters, boats: Bringing bicycles, scooters, mopeds, boats, or any items that may cause soiling into a cottage or room.

4.15. Oversized items: storing items and objects larger than 100 cm on any one side in a cottage or room (except for suitcases, strollers, wheelchairs, and fishing equipment).

4.16. Throwing objects: throwing any objects or items from balconies, terraces, or windows.

4.17. Personal electrical appliances: using personal irons, electric heaters, kettles, teapots, and other appliances not included in the cottage or room amenities, as well as appliances with damaged insulation, homemade devices, or devices not compatible with 220 V.

4.18. Solar power plant: Climb over the fence of the solar power plant or distribution equipment (transformer), or damage solar panels and equipment.

4.19. Car Charging: Charging a vehicle (car) from the cottage or room’s electrical system. For violating this prohibition, the User is required to pay a fine equal to the cost of one night’s stay for each such violation. A specially equipped charging station is available in the parking lot near the Administration building for charging cars.

4.20. Tableware and Towels: Do not remove tableware, cutlery, or other Sunday Village property from the cottage or dining area. Do not use the white towels from the cottage at the pool, on the beach, or outside the cottage. Special gray towels are provided for use at the pool and on the beach.

4.21. Dining Facility: Bringing your own food into the dining facility without the server’s permission.

5. Responsibilities of the User and Their Guests

Users and their guests are required to:

– respect the rights and freedoms of other guests and Sunday Village staff;

– adhere to moral and ethical standards, and refrain from using profanity in Sunday Village’s public areas outside of their cottage or room;

– treat Sunday Village’s property, infrastructure, and amenities with care;

– refrain from damaging the property of Sunday Village, guests, or third parties;

– comply with fire safety regulations and use Sunday Village’s electrical appliances and equipment in a responsible (economical) manner;

– Reimburse Sunday Village for the cost of any lost or damaged property (towels, bedding, dishes, furniture, appliances, etc.) on the day the violation is discovered, but no later than the date of checkout. The value of the property is listed in the brochure in the cottage/room and at the Administration;

– comply with the provisions of the Agreement on the Provision of Temporary Accommodation Services and these Rules of Stay;

– observe quiet hours from 11:00 PM to 8:00 AM (Section 4, Clause 4.12).

6. Placement of children

6.1. Accommodation for children under 5 (five) years of age is free of charge, provided that no separate bed or bedding is provided.

6.2. The rate for children over 5 years of age (at the time of check-in) is the same as the rate for adults.

6.3. Parents or persons accompanying children bear sole and personal responsibility for the behavior and safety of children throughout the entire Sunday Village premises—anywhere, at any time, including while in the water with or without the use of flotation devices.

7. Accommodations that allow pets

7.1. Pets (dogs, cats, etc.) are permitted on the Sunday Village premises exclusively within the cottages. The administration reserves the right to determine whether a specific pet may be accommodated in a cottage and on the Sunday Village premises.

7.2. There is an additional fee for accommodating a pet: 500.00 UAH (five hundred hryvnias) as a one-time fee upon check-in and 100.00 UAH for each subsequent day of stay for one pet.

7.3. Upon check-in, a User intending to stay with a pet must notify the Administration, review the Public Offer and these Rules, strictly comply with them, and bear full financial and legal responsibility for the pet.

7.4. Users and/or their guests arriving at Sunday Village with pets must present the Administration with a veterinary health certificate bearing proof of vaccination.

7.5. Medium and large dogs may be walked throughout the entire Sunday Village premises only if they are wearing a muzzle and on a leash.

7.6. Walking pets on the lawns is strictly prohibited. Owners are required to immediately clean up after their pets throughout the entire Sunday Village property. Excrement must be collected in a special bag (either your own or one purchased at the front desk) and disposed of in a trash bin.

7.7. The pet owner agrees not to allow the pet to defecate on greenery, furniture, curtains, or the walls of the cottage.

7.8. Pets must be fed exclusively from special pet dishes (not included with the cottage). It is prohibited to feed pets from Sunday Village dishes intended for human use.

7.9. It is prohibited to leave pets unattended by their owners.

7.10. It is prohibited to bathe pets in shower stalls or to use towels, sheets, and other cottage linens for them.

7.11. The administration reserves the right to terminate the agreement with a User staying in a cottage with a pet in the event of a violation of the terms of the Public Offer or these Rules, as well as in the event of aggressive, inappropriate, or noisy behavior by the pet.

7.12. In the event that a pet causes damage to or soils the cottage or Sunday Village property, the User agrees to repair the damage or reimburse Sunday Village for the cost of repairs or cleaning in accordance with Sunday Village’s rates.

8. What to do when an air raid alarm sounds

8.1. When an air raid siren sounds, all Users and guests are required to proceed immediately to the nearest shelter—the civil defense facility located on the ground floor of the Sunday Apart Hotel building.

8.2. A map showing the locations of the shelters is posted on information boards throughout the Sunday Village grounds.

8.3. It is STRICTLY PROHIBITED to remain in the pools, river, on the beach, or in open areas during an air raid alert.

8.4. The administration reserves the right to suspend the provision of any services for the entire duration of the alert and for 30 minutes after the all-clear is announced.

9. Liability and dispute resolution

9.1. In the event of any complaints regarding the quality of the services provided, the User has the right to contact the Sunday Village Administration verbally or in writing on the day the issue is identified.

9.2. Sunday Village will review a written complaint within 20 (twenty) calendar days of receipt.

9.3. Sunday Village is not liable for valuables, cash, documents, or any other personal belongings of the User and their guests that were left on the premises of Sunday Village or were lost or stolen for any reason.

9.4. In the event that an agreement cannot be reached, disputes shall be resolved in court in accordance with the applicable laws of Ukraine. The consumer has the right to file a complaint with the State Service of Ukraine for Food Safety and Consumer Protection (Derzhprodspozhyvsluzhba).

9.5. The list of all rights and obligations of the parties and the terms of accommodation is not exhaustive—the complete list is contained in the Temporary Accommodation Services Agreement, the terms and conditions on the Sunday Village website, information stands, signs, and notices on the Sunday Village premises.

Emergency numbers: 101 — Fire Department | 102 — Police | 103 — Ambulance | 112 — Single Emergency Number

We hope you have a wonderful stay at Sunday Village!

sunday-village.com.ua  |  (066) 605 15 55  |  sundayvillage.manager@gmail.com